Video · YouTube
When Change Happens: the panel conversation
Lalit and fellow practitioners discuss the human side of transformation and the lessons behind the book.
Watch on YouTube →Lalit S. Jagtiani · Jaquity Global
Better decisions under uncertainty.
Innovation & Transformation · Strategic Foresight · Scenario Planning · Enterprise Coach
I help leadership teams read shifts in markets, technology and customer expectations, explore alternative futures, and turn strategic choices into coordinated action that people actually adopt.
30+years across Asia-Pacific
Innovationand Transformation Leader
IACcertified Enterprise Coach programme
← Operational continuity →
Low market confidenceHigh →
Programmes
Seven ways we work together
Each programme follows a tested method. Step through the phases to see the focus, the activities and what your team walks away with.
Two-minute check
How ready is your organisation for change?
Rate five statements honestly. Your lowest scores point to where an intervention will pay back fastest.
Your readiness profile
Solid foundations
The book
When Change Happens…
A Story of Organisational Transformation
A business novel that follows Matt, a newly appointed change agent, through the politics, resistance and small wins of a real transformation. The company is fictional. The situations, interventions and lessons come from three decades of leading change across Asia-Pacific. It is the foundation of the six interventions in the Making Change Happen engagement.
A New BeginningThe InitiationThe First SuccessQuantifying ChangeA New InsightThe First ResistanceThe Politics of Change
“I enjoyed reading your book, especially the way the core ideas are communicated in a grounded and practical way. The discussion of forces and KPIs also struck a chord with me.”
Rahul Kapoor, David W. Hauck Professor and Chair, Management Department, The Wharton School
Talks, webinars & podcast
Hear the ideas in conversation
Panel talks, podcast interviews and live sessions on leading change, building a culture of innovation and preparing for digital disruption.
Podcast · The Inspiring Talk, ep. 53
Driving Organisational Change
Why the politics of change is the hardest part, the "amoeba effect" that makes change last, and how to prepare for digital disruption.
- From film-making to change management
- Why tell change as a story
- The political matrix of change
- Engaging people at the grassroots
- The amoeba effect: making change last
- Building a culture of innovation
- The digital tsunami
- Preparing for disruption
Webinar series
Coaching that drives business growth
Live AMA sessions for HR and OD leaders: why some coaching initiatives create real growth while others fizzle, building resilience that lasts, and feedback that develops strengths.
See Emerge Performance → Radio interview
A first look at the book
Moderated by Rob Llewellyn: the positive and negative forces a change agent must account for, and why transformation is more art than template.
Read and listen → Video library
Browse all recordings
Further sessions on scenario planning, AI-driven innovation and leading transformation.
Search YouTube →About Lalit
A transformation leader and strategic facilitator
Lalit is an accomplished leader in business model innovation and digital transformation, with a strong record of delivering results in complex environments.
He helps organisations navigate complexity with agility and creativity. His scenario-planning approach lets cross-functional teams challenge assumptions, develop plausible futures, stress-test strategic choices, and identify no-regret moves, contingent options and trigger-based actions.
As SAP Regional Vice President and Head of Go-to-Market and Business Development for Asia-Pacific and Japan, he led major business development initiatives and worked with leading enterprises to create new business models using technologies such as AI and blockchain.
His expertise also spans leadership development, enterprise coaching and organisational change. Drawing on his book, he is collaborating with Emerge Performance to launch the IAC-certified Enterprise Coach programme for professional coaches and organisational leaders.
Journey
- 1997Named a change agentTravelled across India driving his first organisation-wide transformation.
- SAPBusiness Transformation Academy Lead, APJLed transformations for customers across South-East Asia, India and Sri Lanka.
- 2016Published When Change Happens…Co-founded LeadThink, a platform for leaders to share transformation insight.
- SAPRegional VP, Head of GTM & BD, APJNew business models built on cloud, AI and blockchain.
- TodayJaquity Global · Salamander Advisory · UNITARFractional transformation leader, Adjunct Professor in Malaysia, and Enterprise Coach programme lead with Emerge Performance.
Contact
Let's talk about what you're changing
Tell me where your organisation is and what you are trying to move. I'll reply with a suggested approach.
Emaillalit.jagtiani@jaquityglobal.com
Singapore+65 9736 4799
India+91 819436760
LinkedInLalit Jagtiani